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Frequently Asked Questions
Custom Services
The Chloe Dao Boutique items are curated by Chloe. You get her taste, without the couture price. The Chloe Dao Collection are all designed by Chloe and made here in Houston.
We offer four selections— Atelier, Customized Cuts, Runway Made to Orderand, Something Old, Something New. Please click here to read more about these services.
Customized Cuts
Cost of the garment + Customized Cuts Service fee* + any additional alterations fee
$100 - Tops
$100 - Bottoms
$150 - Mini & Midi Dresses
$200 - Maxi Dresses, Jumpsuits & Gowns
*Straps and hem modifications are included in the Customized Cuts fee
Runway Made to Order
Cost of the garment + Plus Made to Order fee
Atelier
Starts at $4000, plus cost of fabric & trims
Something Old, Something New
Starts at $1000
Customized Cuts- 4-6 weeks
Runway Made to Order- 1-4 months
Atelier- 3-6 months
Something Old, Something New- 1-4 months
Hem and straps are complimentary, but any other alterations will be an additional fee.
Proper undergarments, shoes for the event (or similar height heel) and jewelry or accessories (optional).
This will depend on available selection.
Absolutely. If you have selected your fabric already, please bring all the fabric to your consultation. We have also crafted garments for clients from fabric that was inherited or passed down.
Online Orders
You should receive an email with your tracking information. If you have any questions, please email [email protected].
We can cancel or modify your order at any point before it ships out. Please email us at [email protected] as soon as possible and we will do our best to make any adjustments.
Because we purchase small runs of limited items for our boutique, the items you selected may no longer be available. Until you have completed the checkout process, any items in your shopping cart remain available for purchase in both the boutique and online.
Additional Questions
All bodies are beautiful bodies. To that end, we carry sizes ranging from 00 to 16 and XS to 3X. We provide alterations for the perfect fit. If you need special sizing in Chloe Dao’s designs, please click here.
We understand that wear and tear can occur on some loved items. We also recognize that our figures shift and change or we may choose to pass down a garment. If you purchased the item from our boutique or it is a handmade item by Chloe and it is in need of repair or alterations, we are happy to assist you. Please bring your item in and we will make the necessary amendments or changes.
Yes, we appreciate you as a customer. Please click here to find out the ways to earn and spend your points.
Your store credit/gift card balance does not expire.
Gifts
If you are need of a last-minute gift or want to surprise someone but are unsure of their size, a Gift Card is the way to go. We offer both physical and digital gift cards that are valid in-store and online. There is no expiration date.
We would be happy to honor your request. Please reach out to us at [email protected]. If you are visiting us in the boutique, just let us know during the checkout process. We’d be delighted to wrap everything up for you.
If you are ordering online, please let us know in the checkout notes what you would like the card to say and we will tuck a handwritten note in with your wrapped gift. If you are with us in the store, we can provide a blank card and envelope with the wrapped gift.